"Great Hands!"06/16/2019 BySteve Payne One of the greatest compliments you can give a pilot is to tell them they have "Good hands." John, I'm not sure if a similar compliment exists in the cycling industry but if it does, you've earned it. Received my wheels on Friday and after 2 rides, I'm amazed at the ride quality of these wheels. I came from a set of older carbon clinchers that had an internal measurement of 15mm and were 60mm deep. The extra internal 5mm these wheels completely changed the contact patch of my 25mm Conti GP 5000's, and the reduction in wheel deepness to 50mm was immediately noticeable in crosswinds and when large vehicles would pass by. Ultimately, this all resulted in wheels that spin up quickly, maintain speed, and are noticeably faster than the Reynolds I came from. The increased contact patch increased my confidence on some normally sketchy descents at speed, but more than anything, I was amazed at the increased average mph on a very familiar course. I've done this 50 mile course more times than I can count and remain a consistent 17.5 mph average. Yesterday, that mph increased to 18.5, and the only thing that changed was these wheels. I don't run a power meter, but every time I looked down, my mph was higher and my perceived effort was either as expected or lower than expected. These are fast wheels - they get to and maintain speed better than any alloy or carbon clincher I've ever run. For the money, I don't know how a set of Zipps or Enve wheels could be any better, and these put my Reynolds to shame.
Working with John has been a breeze - good contact and response times to my questions, and he dispelled an ongoing question I've had regarding ceramic bearings in 2-3 sentences. All in all, extraordinarily pleased with these wheels. The good folks at Roswell Bikes (Roswell, GA) were similarly impressed - they removed the cassette from my old wheels and put it on these Neugent wheels. John, you might be getting some more calls from Georgia in the near future -5 guys (a combination of store employees and customers) asked for your website address, and couldn't believe what I paid for these wheels as they held and admired them. I'm very pleased - Thanks, John!
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